Need assistance with service parts or technical support for your SAF, HOLLAND or NEWAY product on your trailer, truck or tractor? The SAF-HOLLAND toll free number below connects you with one of our knowledgeable aftermarket customer service representatives.
Freight: Call Evans Transportation (1-800-886-7799) for US Shipments and for Canadian shipments call Independent Transit Systems (1-800-259-1639) 24 hours prior to required pick-up date, 48 hours prior to SAF-HOLLAND required Pick-up date. Using another carrier makes shipper responsible for any additional freight charges. Bills of Lading should give clear description of material and all US truck shipments must be classified using the current "National Motor Freight Classification Tariff." Shipments must be released to a value which will result in the lowest transportation rate. For questions consult with Evans Transportation Services, Inc. (1-800-886-7799), or consult www.nmfta.org.
Forecast quantities: The quantities other than actual material releases are forecasted amounts for the time period designated. Actual release quantities may fluctuate due to market conditions.
SAF-HOLLAND supplier quality requirements: HSQR-01 outlines all requirements of our suppliers; including material please note regarding solid models- source is responsible for tool build to produce product which meets current SAF-Holland drawing specifications; Solid Models, when provided, are a convenience. The suppliers will be held accountable to the drawing, not the model.
certification requirements for production materials, components and assemblies where supplier compliance is mandatory. Supplier is required to have a copy of HSQR-01 on file and understand the requirement of the document. Copies are available from SAF-HOLLAND USA Strategic Sourcing or on our Supplier Portal Site in our North America site @ www.safholland.com
Supplier performance rating program: The items listed in this Purchase Order are included in our Supplier Performance program and as such, are required to be shipped 100% on-time. If you are not able to ship as required, you must contact your applicable Production Parts Planner for instructions.
Sub-contracting: Services must be performed by ISO or TS compliant sources as stated in the Sub-Supplier Control in HSQR-01.
Customs documentation: Export shipments to US require a Commercial Invoice with NAFTA Certification on the face of the invoice if goods qualify under the North American Free Trade Agreement or a Certificate of Origin stating the True Origin of the Goods if not NAFTA qualified. A 6 digit Harmonized System Tariff Code for each article on the invoice with an explicit description of the goods is required. If further information is required prior to shipment into the US, please contact Marie Renouf @ email@example.com. Export shipments to Canada require a Canadian Customs Invoice with NAFTA Certification on the face of the invoice if goods qualify under the North American Free Trade Agreement or a Certificate of Origin stating the True Origin of the Goods if not NAFTA qualified. A 10 digit Harmonized System Tariff Code for each article on the invoice with an explicit description of the goods is required. If further information is required prior to shipment into Canada, please contact Sharon Penny @ firstname.lastname@example.org. All Export documents are to be placed in a separate envelope, clearly marked "Customs Documents".
Customs invoices need to contain descriptions and transaction values, including type of material used; this includes any packaging used in shipment. It is this company's policy to declare the full value of merchandise at the time of importation, including any surcharges, assists, etc.
Wood packaging requirements: The definition "wood packaging" is any piece of non-manufactured wood used to brace, support, protect or secure a consignment or cargo. Wood packaging products include, but are not limited to dunnage, crating, wood boxes, load boards, pallets, wooden wire drums and skids. Any shipment to SAF-HOLLAND facilities in the US or Canada are regulated by the International Standard for Phytosanity Measure No. 15 (ISPM 15) and must be properly treated and marked in accordance with the ISPM15 standard and documented on all documents associated to that shipment. All suppliers to SAF-HOLLAND are required to be familiar with ISPM15 and their responsibility. Failure to comply makes the supplier responsible for all costs resulting when any materials are impounded by US Customs (CBP) or Canadian Food Inspection Agency (CFIA) for non compliance to ISPM15.